Everyone engaged in the health sector, from volunteers to individual and corporate donors to companies with whom the hospital does business, has a tremendous desire to contribute to creating and sustaining world-class healthcare institutions and systems. The energy is palpable and the challenge is to bring it together to produce the greatest possible benefit. The reports and case studies in this section examine the role volunteers and partners play in strengthening both hospital and community.
Quebec’s Bill 10: Implications for community and patient engagement
Bill 10 treats as one “establishment” all facilities in a region. How will the user’s voice be heard in these regional megastructures?
The patient activation measure
Patient activation improves health outcomes: it can be measured, improved and used to tailor health services to individual capacities
What people are saying about patient engagement
Explore the meaning, value and mechanisms of patient engagement
Policy recommendations for patient empowerment
Report from the All Party Parliamentary Group in the UK
Community engagement: Key messages
Community engagement takes many forms, from volunteers in hospital wards, to donors and fundraisers, to the advisors who contribute their leadership to committees and boards that help the hospital meet community needs. The MUHC-ISAI and HIF explored community engagement through activities in 2013 to arrive at the following key messages to boards and senior management; to hospital staff, physicians and patients; to the public and government; and to the community.
Community engagement: Action points
The following action points emerged from activities around the theme of community engagement undertaken by the MUHC-ISAI and the HIF in 2013.
Community engagement: an indispensable contribution to our healthcare system
Community engagement takes many forms, from volunteers in hospital wards, to donors and fundraisers, to the advisors who contribute their leadership to committees and boards that help the hospital meet community needs. This report brings together work undertaken by the MUHC-ISAI and HIF to explore community engagement at the MUHC and arrive at a common vision that will focus efforts within and outside the hospital.
Personal health records in primary care: One province takes steps to make sure they’re available
This case study, prepared by Health Innovation Forum with contributions from family physician Dr. Ajantha Jayabarathan; PHR project director in the Nova Scotia Department of Health and Wellness, Ms. Mary Russell; and product manager at McKesson, Mr. David Mosher, looks at the Nova Scotia Department of Health and Wellness efforts to make the patient a partner in care and implement McKesson’s RelayHealth PHR. — Produced as part of the series “Partnerships to Enhance Health System Performance”
Bringing home the benefits: Quality improvement at the bedside
Patricia O’Connor, Director of Nursing and Chief Nursing Officer, MUHC, describes how international work benefits patient care at home.
Can we anticipate how IT will change health care?
According to Sholom Glouberman, founder of Patients Canada, information technology will drive progress toward a patient-centred system.